FAQ | Party World

How Can I Place A Balloon Order?

Balloon orders can be placed over the phone or in-person. All Balloon orders must be paid in full prior to the order being placed and fulfilled.
Do You Take Apple Pay?

At this time, we do not accept mobile payments.
How Can I Order Online?

Unfortunately, this website is only being used as a temporary online catalog. At this time, we are unable to process orders placed online, however, if you see products on our website that you would like to order, you can do so by sending us an email or by calling our store!
How Do I Sign Up For Your Loyalty Program?

Our loyalty program is open to everyone and has many great perks, especially if you're a frequent shopper! At check-out, let your cashier know that you'd like to join our loyalty program and they will be able to assist you in signing up! You can also sign up by sending us a message here, on our website!
Where Is Your Store Located?

We are conveniently located at 380 Union Street in West Springfield, Massachusetts. Just 8 minutes from the Basketball Hall of Fame, 7 minutes from MGM Casino and 10 minutes from the Dr. Seuss Museum!
Do You Fill Outside Balloons?

Yes, we do fill balloons that were purchased elsewhere. We charge a small helium fee and that fee varies depending on the balloons size and style. For an accurate quote, we recommend coming in and getting the balloon measured by one of our sales associates.
Do You Rent Products Out?

Unfortunately, we do not offer any rentals.
Does Your Store Have Coupons?

Party World offers coupons in 5 different local magazines and in each one, coupons are available! For more information on what current magazine issues you can find us in, send us a message!
Do You Ship Items Out?

We can certainly ship items out if you do not live locally. Because we do not offer online ordering through this temporary website, orders can be placed by calling our store. A store associate will be happy to take your order and your payment/shipping information over the phone.